ACD Partners with eDirectGlass On Automotive Glass Claims Solutions

CARLSBAD, California and Baltimore, Maryland – October 8, 2014 – ACD (, a national leader in claims management, advisory, audit and technology solutions to the property and casualty industry today announced a strategic partnership with eDirectGlass, the leader in online automotive glass repair and replacement (AGRR) management and claim solutions, to address the critical needs of insurance glass claims processing. The announcement of the partnership coincides with the automotive glass industry’s annual trade event, Auto Glass Week in Baltimore, Maryland

As part of the partnership, ACD and eDirectGlass have committed to integrate their technologies and deepen their market collaboration; enabling ACD customers to deploy seamless automotive glass claim programs while providing automotive glass shops with a new conduit for automated jobs and self-claim authorization.

“ACD is taking a clear leadership position by continuing to invest in the advancement and future of the Property & Casualty industry. By providing insurance companies a true vertically integrated automotive glass claims solution that connects all of the AGRR industry service providers, ACD is helping to build the future of automotive glass claims handling,” said Ernie Bray, ACD CEO. “We believe eDirectGlass and their technology is taking the AGRR industry exactly where it needs to go and the vision behind their approach dovetails exactly with ours – helping the industry create engagement with its suppliers and the insured while providing a way for automotive repair/glass professionals to gain visibility and accountability in all their interactions with their trading partners.”

The collaboration between ACD and eDirectGlass will enable insurance companies to tap into the technologies and services required to build automotive glass programs while enhancing safety and savings through superior accountability, transparency and supply-chain interaction. The SaaS platform that eDirectGlass provides for information exchange, data management, digital and mobile services will complement ACD’s focus on providing advanced cloud-based claims platforms in an industry fighting for autonomy and transparency.

“eDirectGlass is an innovator and leader in providing the AGRR industry with the technology solutions and services needed to build profitable, growth oriented businesses. Together, we share a commitment to remove the technological and economic roadblocks that are keeping the industry from focusing on how to reclaim their market share and become more competitive than ever,” said Gary Hart, Technology Evangelist of eDirectGlass. “Our partnership with ACD creates a strengthened allegiance to empowering those in the AGRR claims process by providing them with the tools and support needed to advance in today’s increasingly competitive market.”

About eDirectGlass

eDirectGlass, owned by AMJ Logistics™, Inc. and founded in 1995, is a privately held corporation based in Scottsdale, Arizona. AMJ builds applications and solutions where all aspects of the manufacturing, supply chain vendors, insurance and end-user industries converge. These applications and solutions enhance productivity, profitability and increase customer satisfaction critical to the growth and success of the marketplace. For more information on ClaimsVerse, AMJ Logistics or eDirectGlass, contact Maria Iorio ( at 480.993.0915 or visit our website at

eDirectGlass is a registered trademark of AMJ Logistics, Inc. ©2014. No claim is made to the exclusive right to use “eDirectGlass” apart from the mark as shown. eDirectGlass USA and Canada Patent Pending.