From day one, ACD has always been about doing things a bit differently. We’ve changed the traditional approach to claims processing by combining top quality appraisals and claims technology into one solution. We developed our own user-friendly claims management software with DirectLink. Its reliability, compatibility and ease of use remain unprecedented in the industry. We believe that our clients appreciate partnering with a dependable company that is accountable for each and every aspect of their product. We proudly approach claims handling from an insurance carrier’s perspective, providing clients with a “turn-key” partner that can easily merge with any existing claims operation.

Yeah, we’re different.

ACD builds partnerships with our clients, becoming extensions of their claims team. We have had the pleasure of working with some of the industry’s finest over the years. Our focus remains on making adjusters’ lives easier by allowing them to work more efficiently and providing claims managers the tools to analyze, manage and effectively make decisions based on real-time data.